JVC - Buying Gemstones
and Jewels with Confidencece
Buying on-line Risks
Your best defense when buying jewelry or any item on line is your credit card company or processing companies like PayPal. If the seller does not deliver, exchange or refund the merchandise as agreed on the listing then you can complain directly to your credit card company. The credit card company then deals with the seller. If the seller is not willing or able to comply, he/she will get a charge-back for the full amount of the transaction. The buyer is only inconvenienced by having to go shopping again.
When buying on line from a Jewelry store with a website, there is less risk involved since they have an actual licensed retail location to backup their website sales. When buying from an independent website, check their credential and seals displayed on the main page. Look for reviews and feedback whenever possible to see who is backing up the site and how well their customers are speaking about them.
When buying from eBay or any other auction style listing stay way from the words simulant and/or imitation. When moissanite is listed with these words, you will not be buying a moissanite! Make sure the seller has 98% or better positive feedback, see if they have been selling on eBay for 3 or more years. Contact them with a question if you have time, if they don't reply within 24hrs don't bother with them. Whenever possible go trough a "power seller" with 100% feedback. eBay has very strict "power seller" requirements so you'll be more assured to have a pleasant buying experience.
| eBay Announces
PayPal Buyer Protection Program
By Ina Steiner AuctionBytes.com July 02, 2003 eBay announced that it will launch a new program this Fall to help protect buyers from fraud when they pay for their purchases with PayPal. The PayPal Buyer Protection Program will give eBay buyers $500 in additional protection for transactions with qualified U.S. and Canadian sellers. Currently, eBay offers $200 (with a $25 deductible) of insurance for each transaction on the eBay.com site through its Fraud Protection Program (http://pages.ebay.com/help/community/fpp-guide.html). Transactions with winning bid amounts of $25 or less do not qualify for reimbursement through the Fraud Protection Program, and buyers are limited to three claims in a 6-month period. Buyers who have been defrauded on eBay using a credit card are required to contact their credit card company for reimbursement. If the credit card issuer denies a claim, a buyer is required to show proof that his or her claim was denied when filing a claim with eBay. eBay said the new PayPal Buyer Protection Program will allow verified PayPal sellers with a minimum of 50 feedback with a 98% positive feedback rating on eBay to offer buyers $500 in coverage, with no service fee. eBay said the program will initially be available to sellers in the U.S. and Canada and will cover buyers for non-delivery of items and items that are substantially not as described. Details of the PayPal Buyer Protection Program will be available closer to the launch, scheduled for the fall. PayPal also offers a Money Back Guarantee program for U.S. buyers using PayPal to purchase goods online. Buyers may purchase insurance on physical goods for transactions under $1,000 from qualified sellers. PayPal offers the insurance plan, and sellers are not held liable for buyer claims made under the plan. http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/warranty-outside |
JVC
- Buying Gemstonesand Jewels with Confidence
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